Support

Frequently Asked Questions

20 answers about orders, shipping, and product usage.

When will my order ship, and how long does delivery take?

Orders are typically processed within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.

Delivery times vary depending on your location and shipping method selected at checkout.

Do you offer discreet packaging?

Yes. All orders are shipped in discreet packaging for your privacy.

Do you ship internationally?

We currently ship to select regions. Shipping availability and rates are shown at checkout.

Can I change or cancel my order?

We process orders quickly, so changes or cancellations may not always be possible. Contact us as soon as possible and we'll do our best to help.

My package says delivered, but I can't find it. What should I do?

Please check around your delivery location, with neighbors, or with your carrier first. If it still doesn't turn up, contact us and we'll help look into it.

Can I return my order?

Because this is a personal-use product, we may not be able to accept returns on opened items. If there's an issue with your order, contact us and we'll make it right where possible.

What if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us with your order number and a photo of the issue so we can help.

Do you offer refunds?

Refund eligibility depends on the condition of the item and the nature of the issue. Please contact us and we'll review your order.

What are SlopyMints?

SlopyMints are oral intimacy mints designed to help intimate moments feel smoother, fresher, and more effortless.

How do I take them?

Let one mint dissolve fully in your mouth for the best experience.

When should I take one?

Take one shortly before intimate moments and allow it to fully dissolve.

How many should I take?

Start with one and follow the usage directions on the packaging.

What do they feel like?

Fresh at first, then smooth, slick, and subtly mouthwatering.

What do they taste like?

Fresh, smooth, and easy to enjoy, without an overpowering aftertaste.

Can I use them anytime, or only before intimate moments?

They're designed for intimate moments, but some people who experience dry-mouth symptoms may also enjoy them anytime they want a fresher, smoother-feeling experience.

Do I chew them or let them dissolve?

For the best experience, let them dissolve completely.

Are they made for first-timers?

Yes. They're designed to feel easy, approachable, and enjoyable whether it's your first time or already part of your routine.

Can I use them regularly?

Yes — SlopyMints are designed to be safe for regular use when used as directed.

Are they safe for everyone?

SlopyMints are made with a carefully considered formula, but we recommend reviewing the ingredient list before use if you have allergies, sensitivities, or specific health concerns.

How should I store SlopyMints (including in my bag)?

Store SlopyMints in a cool, dry place away from direct heat and sunlight. You can keep them in your bag — try to avoid excessive heat and keep the cap securely closed.